Terms of Service
1. Agreement
These Terms govern your use of Elven VPN apps, the website at elvenapp.ru, and related services (the "Service"). By using the Service you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
Elven VPN is a virtual private network. It encrypts traffic between your device and our servers. A VPN does not make you anonymous: sites you visit may still identify you through cookies, logins, or other means.
3. Eligibility
You must be at least 18, or have parental or guardian consent. You are responsible for using the Service in compliance with applicable law.
4. Accounts
Devices register automatically; there is no email-and-password account. A subscription can be shared across devices you pair. Anyone with a paired device can manage that subscription.
5. Plans and Payments
The Service offers a free plan and a paid plan. Features, limits, and prices are shown in the app and may change with notice.
Paid subscriptions are billed through YooKassa and auto-renew until you cancel in the app. Cancellation stops future charges; access continues until the end of the period already paid for. Refunds are at our discretion and as required by consumer law. Contact t.me/elvensupport to request one.
6. Acceptable Use
You may not use the Service to:
- Violate any law
- Transmit malware or spam
- Attack or interfere with our systems or other users
- Circumvent plan limits or access controls
- Resell or redistribute access
We may suspend or terminate access for violations without refund.
7. Availability
We do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to maintenance, network conditions, or factors outside our control. We may change infrastructure at any time.
8. Disclaimer and Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR 100 RUB, WHICHEVER IS GREATER.
9. Termination
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the Service. Disclaimers, limitations of liability, and governing law survive termination.
10. Intellectual Property
The Elven VPN name, logo, software, and website are owned by Elven VPN. You receive a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes under these Terms.
11. Changes
We may update these Terms and will post the revised version here. Continued use after changes take effect constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the Russian Federation. Disputes are subject to the exclusive jurisdiction of the courts of the Russian Federation.
13. Contact
Questions: t.me/elvensupport.